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Genesys Cloud CX Certified Professional - Consolidated Exam test questions and dumps, GCP-GCX exam cram

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Genesys Cloud CX Certified Professional - Consolidated Exam Sample Questions (Q134-Q139):

NEW QUESTION # 134
What type of trunk would you configure to connect to AudioCodes phones?

A. WebRTC phone trunk
B. External trunk
C. Phone trunk
D. Network interface trunk

Answer: C

Explanation:
Explanation
Phone trunk is the type of trunk that you would configure to connect to AudioCodes phones in Genesys Cloud CX Telephony Admin menu. A trunk is a logical connection that allows voice communication between different systems or networks using various protocols or technologies. A trunk can have various options configured to define its behavior and performance, such as capacity limits, codecs preferences, caller ID settings etc. A phone trunk is a type of trunk that connects AudioCodes phones with Genesys Cloud CX using SIP protocol over TLS transport layer. References: https://help.mypurecloud.com/glossary/trunk/
https://help.mypurecloud.com/articles/create-a-phone-trunk/
https://help.mypurecloud.com/articles/audiocodes-phone-trunk-settings/

NEW QUESTION # 135
Which user role is required to perform the deployment and installation of the Genesys Cloud CX organization?

A. User
B. Supervisor
C. admin
D. employee

Answer: C

Explanation:
The user role that is required to perform the deployment and installation of the Genesys Cloud CX organization is admin. The admin role grants full access to all features and functions within Genesys Cloud CX, including organization settings, integrations, user management, etc. The admin role is also required to activate licenses and subscriptions for Genesys Cloud CX. Reference: https://help.mypurecloud.com/articles/admin-role/ https://help.mypurecloud.com/articles/activate-your-subscription-and-licenses/

NEW QUESTION # 136
Select all access level permission types for workspace (Documents > Workspace) membership. (Choose three.)

A. Write-Only
B. Partial
C. Read-Only
D. Collaborator
E. Full Access
F. Contributor

Answer: C,E,F

Explanation:
Full Access, Read-Only, and Contributor are three access level permission types for workspace (Documents > Workspace) membership in Genesys Cloud CX Collaborate. Workspace is a feature that allows users to create and manage documents in Genesys Cloud CX Collaborate. Workspace provides various features and functions for users to create, edit, share, organize, and search documents within an organization. Users can have different access level permissions for workspace membership based on their roles and needs. The access level permissions for workspace membership are:
Full Access: Users can create, edit, delete, share, move, copy, tag, download, upload, and view any document in the workspace.
Read-Only: Users can only view documents in the workspace. They cannot create, edit, delete, share, move, copy, tag, download, or upload any document in the workspace.
Contributor: Users can create new documents in the workspace and edit or delete their own documents. They can also share, move, copy, tag, download, upload, and view any document in the workspace.
Some other access level permission types for workspace membership are Owner and Collaborator. Reference: https://help.mypurecloud.com/articles/workspace-overview/ https://help.mypurecloud.com/articles/manage-workspace-membership/

NEW QUESTION # 137
Which setting allows you create a place for each group in your organization to upload, organize, and share documents and files?

A. People
B. Workspaces
C. Groups
D. Queues

Answer: B

Explanation:
Explanation
Workspaces is a setting that allows you create a place for each group in your organization to upload, organize, and share documents and files. Workspaces are secure storage areas that can be accessed only by members of the group. You can create workspaces for different purposes, such as projects, teams, departments, etc.
References: https://help.mypurecloud.com/articles/about-workspaces/
https://help.mypurecloud.com/articles/create-a-workspace/

NEW QUESTION # 138
Number plan determines how many and which digits are necessary for call routing.

A. True
B. False

Answer: A

NEW QUESTION # 139
......

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